Resources
Free Hotlines and Emergency Resources
If you are thinking of hurting yourself or others, please do not wait to call the emergency number 112. Otherwise, these hotlines are also useful!
Krisendienst — Berlin Crisis Service (has a 24/7 hotline in English, German, etc.)
TelefonSeelsorge — nonprofit with trained volunteers
English Helpline 030-44 01 06 07 — daily from 6 pm until midnight for psychological or personal problems; recommend specialists for solving concrete problems, help find an English-speaking doctor, help solve family conflicts, etc.
German Helpline 0800-111 0 222 and available 24/7
Russian Helpline 030-44 01 06 06 and available 24/77cups — online chat service with volunteers available 24/7 if you want to talk to someone, not a therapist but a good listener
soulspace — free advice in person/by phone for young people aged 15-35
TK-Ärztezentrum (if you have TK health insurance) — 040-46 06 61 91 00 to speak with doctors on call 24/7 365 days